Case Study:
Outpatient Clinic Monitoring System
Description
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A regional healthcare authority aimed to gain real-time visibility into the operations of city outpatient clinics to respond quickly to surging demand and address resource shortages. -
We developed a data monitoring system with dashboards based on 11 key metrics, enabling leadership to track patient flows, appointment availability, physician workload, and diagnostic service access. Data was consolidated from multiple sources, cleaned, mapped, and stored in the high-speed ClickHouse database for interactive analysis. -
The system enables early detection of overloads, bottlenecks, and idle capacity, with alerts and visual insights supporting fast, data-driven decisions across all clinics.
Challenges
- Fragmented visibility into clinic activity and resource availability.
- Inability to react quickly to specialist shortages or spikes in patient demand.
- Lack of a unified control methodology and real-time data access.
Solution
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Unified controlCity leadership and clinic managers now have a full operational picture across all clinics. - Smarter resource planningSystem highlights gaps in physician availability and appointment capacity, enabling targeted interventions.
- Proactive health managementDashboards track chronic care, triage, and diagnostics to support early action and population health strategies.
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Faster decision-makingAutomated data updates and visual insights accelerate response times and reduce manual workload.
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